Product & Colour
What is Glvac 3-in-1 Hair Colour Shampoo?
Glvac 3-in-1 Hair Colour Shampoo is a shampoo-style hair colour product designed for adults who want a simpler way to manage visible grey hair at home. It helps refresh the look of visible greys while cleansing and caring for your hair in one routine.
Which shade should I choose?
Choose the shade closest to your natural or current hair colour. Natural Black gives a deeper look, while brown shades create a softer, more natural-looking finish.
What shades are available?
Glvac is available in five wearable shades: Natural Black, Dark Brown, Chestnut Brown, Coffee Brown and Burgundy.
Will the result look the same for everyone?
Results may vary depending on hair type, original colour, grey level, washing frequency and application time.
Is this product only for men?
No. Glvac can be used by adults who want a shampoo-style option for visible grey hair care at home. It is suitable for both men and women when used as directed.
How to Use
Do I need to mix it before use?
No complicated mixing is required. Please follow the product label before use.
Should I wear gloves?
Yes. Wear gloves before applying.
Where can I apply it?
Apply carefully to visible grey-prone areas such as the hairline and sideburns. Avoid contact with eyes, eyebrows and eyelashes.
How long should I leave it on?
Leave it on for the recommended time according to the product label. Final instructions should always follow the product label.
How often should I use it?
Use as needed when visible greys start to appear again. Frequency may vary depending on hair growth, washing habits and personal preference.
Safety
Do I need a patch test?
Yes. Always perform a patch test 48 hours before use. Final instructions should follow the product label.
Can I use it on sensitive or broken skin?
Do not use on broken, irritated or sensitive skin.
What should I do if I notice discomfort?
Stop using immediately and rinse thoroughly with clean water. If discomfort continues, seek professional advice.
Can it touch my eyes?
Avoid contact with eyes, eyebrows and eyelashes. If contact occurs, rinse immediately with plenty of clean water.
Shipping
Where are orders shipped from?
Orders are shipped from China to the United Kingdom.
How long does delivery take?
Estimated delivery: 10-15 business days.
Do you offer free delivery?
Yes. We currently offer Free Delivery.
Will I receive tracking information?
When tracking information is available, it will be sent to the email address provided at checkout. Please allow time for tracking updates to appear after your order has been dispatched.
Why does delivery take 10-15 business days?
Orders are shipped from China to the United Kingdom. Delivery times may vary depending on customs clearance, courier handling, peak shipping periods and local delivery conditions.
Are taxes, duties or import charges included?
Any applicable taxes, duties or import charges may be handled according to local regulations and courier requirements. We do not recommend assuming that all duties or import charges are included unless clearly stated at checkout.
Returns
Can I return my order?
Eligible unopened and unused items may be returned within 14 days of delivery, according to our Returns Policy.
Can opened products be returned?
Opened products are generally not accepted for return unless the item is damaged, incorrect or has a quality issue. For hygiene and safety reasons, we cannot usually accept returns of opened personal care products.
Do you support a return address?
Yes, we support a return address for eligible returns.
Who pays for return shipping?
For non-quality-related returns, the buyer is responsible for return shipping costs. If the item is damaged, incorrect or has a quality issue, please contact us with your order number, photos of the product and packaging, and a short description of the issue.
Orders & Support
How can I contact customer support?
You can contact our customer support team by email.
Customer support: ccbob187@gmail.com
We aim to respond within 24-48 business hours.
Can I change my address after placing an order?
Please contact us as soon as possible. We may not be able to change the shipping address after the order has been processed.
What should I do if my order has not arrived?
If your order has not arrived after the estimated delivery window, please contact us with your order number and we will help check the status.